Home » Privacy Policy

Privacy Policy

Copyright Notice

Trading name: Blanchards Global PTY LTD

Our Commitment to Privacy

At Blanchards International, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in accordance with all applicable data protection laws.

For users in the United Kingdom and European Union, this includes compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For visitors outside these jurisdictions, we apply equivalent safeguards consistent with global privacy standards such as the EU GDPR, Data Privacy Framework (UK–US Data Bridge), and other applicable local laws.

Data Controller: Blanchards International Ltd
ICO Registration Number: ZA709373

Information We Collect

We may collect and process the following types of personal information:

Details you provide directly (such as name, address, telephone number, and email) when contacting us or submitting an enquiry through our website.
Information obtained from publicly available sources (open-source intelligence) when identifying or contacting potential beneficiaries or individuals connected to an estate.
Data used to verify your identity, relationship to an estate, or entitlement under probate and inheritance law.

How We Use Your Information

We use personal data for the following legitimate and lawful purposes:

To respond to your enquiries or requests for information.
To identify, verify, and locate lawful heirs or beneficiaries under probate law.
To prevent fraudulent or false claims against estates.
To assist with insurance verification, including Missing Beneficiary Insurance (MBI).
To comply with our legal and regulatory obligations in the jurisdictions in which we operate.

We will only contact you in the future with your explicit consent, which you may withdraw at any time.

Data Sharing and Third Parties

We do not sell, rent, or disclose your personal information to third parties for marketing or advertising purposes.

In limited circumstances, we may share data with carefully vetted third parties, such as Credit Reference Agencies (CRAs), for the purpose of verifying beneficiary status or confirming identity in connection with probate research. All third parties are contractually required to maintain strict data protection and security standards.

For further details about CRAs and how they handle personal data, please refer to the TransUnion (formerly Callcredit Bureau) Privacy Notice.

International Data Transfers

Blanchards International operates across multiple jurisdictions. As such, personal data may be transferred and processed outside of your country of residence.

Where we transfer data internationally (for example, between the UK, the European Union, or the United States), we ensure that appropriate safeguards are in place, including:

Adequacy decisions under the UK GDPR and EU GDPR;
Standard Contractual Clauses (SCCs) approved by the European Commission or UK ICO; or
Compliance with the EU–US Data Privacy Framework and UK Extension (Data Bridge).

These measures ensure that your personal data is protected to the same high standards wherever it is processed.

Legal Basis for Processing

We process personal information under one or more of the following legal bases:

Legitimate Interests: To conduct probate and genealogical research, identify lawful beneficiaries, and prevent fraud.
Contractual Necessity: To fulfil a contract or agreement with you.
Consent: When you have given explicit permission for us to use your data.
Legal Obligation: To comply with applicable laws, regulations, or court requirements.

Providing personal data is voluntary; however, certain information may be required to verify entitlement or fulfil a legal duty.
If you choose not to provide this information, it may limit our ability to assist you promptly.

Data Retention and Security

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.

Your information is stored securely using appropriate technical, administrative, and physical safeguards designed to protect against unauthorised access, alteration, disclosure, or loss.

Blanchards International regularly reviews its data protection policies and security measures to ensure continued compliance with international standards.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of inaccurate or outdated information.
Withdraw consent at any time (where processing is based on consent).
Object to processing or request data portability, where applicable.
File a complaint with your local data protection authority.

For UK residents, complaints can be submitted to the Information Commissioner’s Office (ICO) at www.ico.org.uk

Complaints Procedure

If you wish to lodge a complaint please email info@blanchardsinternational.com and we will be in touch as soon as possible.

Overseas Disclosure

Blanchardsinternational.com does not share data outside of our organisation unless agreed with client for specific reasons. Information may be shared between our Australian office and UK office.

Complaints Procedure

If you wish to lodge a complaint please email info@blanchardsinternational.com and we will be in touch as soon as possible.

Data Minimisation and Overseas Disclosure

Blanchardsinternational.com collects data for the intended purpose of contacting those who have filled out a contact form. We do not share data outside of our organisation unless agreed with the client for specific reasons. Information may be shared between our Australian office and UK office.

Access Correction

Personal information is only obtained through contact forms designed to provide us with intended information. Correction of any information provided can be done so via email: info@blanchardsinternational.com